Fraud Topics

Find response steps and records to keep based on what happened.

Online Scams

Preserve the details of the incident and prepare a timeline.

Find response steps for payment apps and other online payments.

Prepare to contact the card issuer and ask about dispute options.

Gather wire details and contact the provider promptly.

Keep the gift card and receipt and contact the issuer.

Save messages, sender details and the identity the scammer claimed.

Save platform URLs, statements, payment IDs and wallet addresses where applicable.

Contact the account provider through a verified channel and document unauthorized activity.

Save the listing, seller profile and payment record before reporting.

Organize records before submitting an incident report.